Frequently Asked Questions

  • DOCVision
  • Question Re: DOCVision F&I Gross vs Accounting Gross Report

    Where do I find the report that shows F&I Gross versus Accounting Gross?

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    Answer:

    - Go to View Reports

    - Click on Management
    - Choose Reconciled Journal New or Reconciled Journal Used to see all posted deals and the variances.

  • DOCVision

    Question Re: Pending Sales Vehicles

    Our current accounting report does not show vehicles that have pending sales against them.

    Is there a report in DOCVision that will show any New Vehicles in stock and not on Floor Plan and that do not have deals pending on them?

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    Answer:

    Yes, in View Reports

    - Go to View Reports
    - Click on Management
    - Then choose Floor Plan Exception

    This report will show all New vehicles not floored and Deals, if any, pending on them.

  • F&I / Accounting
  • Question re: F&I Forms Menu

    Our F&I Forms Menu is cluttered up with old and obsolete forms. Our Bank selections are cluttered up with old and obsolete Banks.

    Can you clean up our system?

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    Answer:

    We offer the F&I system Tune-up service that will clean up your setups so that old forms and banks are deleted, current forms moved to page 1, Retail and Lease form #'s match, Bank reserve splits verified, accounting bank codes verified, form prompts set as needed, and forms alignment as needed.

    This service will save you time and increase the accuracy of the F&I delivery and closing process.

    GET THIS FOR FREE!
    This service is free for Customers on our     F&I and Forms Maintenance Program.

  • F&I / Accounting

    Question Re: Sales vs Accounting gross profit and commissions variance

    The Sales Department often calculates Deal Gross Profits and Commissions that differ from what the Accounting Department Calculates causing month-end closing delays and bonus pay delays.

    What can be done to alleviate this problem?

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    Answer:

    DDS offers products and services that will uncover and eliminate most, if not all, of these discrepancies.

    By utilizing our     F&I to Accounting Integration Optimization Service you can be assured that the Sales Desk will have accurate cost information on every vehicle as well as being able to quickly make cost adjustments for items such as Bank Fees, We-Owe's, Incentives, Bird Dog Fees, Payoff Differences, Used Certified Fees, and Open RO's and PO's.

    Paired with our     DOCVision solution, you will be able to see Daily reports that uncover any discrepancies in Deal Grosses as well as any Accounting adjustments made to Deals. You also get details on any Cost of Sale Adjustments made by other Departments.

  • Training
  • Question re: Reynolds and Reynolds CRM Training

    Our Dealership uses the Reynolds and Reynolds Contact Management CRM software and periodically we need training for new Salespeople and Sales Managers.

    Does DDS offer training on Contact Management?

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    Answer:

    Yes. We employ certified (former Reynolds) trainers experienced in all Variable Operations applications on the Reynolds and Reynolds system including Contact Management, Desking, F&I, Vehicle Management, Accounting, and Payroll.